Holmes Bathrooms is a trading name of Orchid Marketing Limited, registered in Ireland, company number 533505. Phone 085 205 4118, email info@holmesbathrooms.ie.
We provide the labour and trades to renovate your bathroom. You buy your own tiles, bathroomware and fittings. We can recommend suppliers and help you choose, but we don't supply products.
Quotes are sent by email, given in full plus VAT at 13.5%, and are valid for 14 days. To accept a quote, reply to our email confirming you'd like to go ahead. Your start date is booked once we've received your deposit.
We accept bank transfer, which we prefer, or cash. We don't accept cheques. Payments are due as follows:
We'll issue an invoice and confirmation of payment at the end of the job.
You can cancel within 14 days of accepting your quote and receive a full refund. If you've asked us to start work within those 14 days and then cancel, you'll pay only for work already carried out.
If you cancel more than 7 days before your start date, we'll refund your deposit in full. If you cancel within 7 days of your start date, we'll keep €1,000 to cover the booked slot, which can't be refilled at short notice, and refund the rest.
If you need to move your start date, your deposit stays in place and we'll agree a new date with you. We understand that life doesn't always go to plan, whether it's a family matter, a supplier delay or something else outside your control. If you need to postpone at short notice, talk to us and we'll do our best to find a date that works.
In the unlikely event that we need to cancel, we'll refund everything you've paid in full.
Please clear everything out of the bathroom. Anything left in the room will be treated as waste. If there's something you want to keep, let us know in writing so it's included in the job specification. All tiles and bathroomware must be delivered to your home before work begins. We'll need space outside for a skip bag, and parking close to the house is a great help.
If your tiles or bathroomware aren't on site, or an item arrives damaged, we won't charge you for time lost. We can contact your supplier on your behalf and will work with you to get the job back on track as quickly as possible.
Small things, like a broken fitting or a minor hole in a wall, we fix at no extra cost. If we find something more significant, such as rotten floor timbers, faulty pipework, or a wall that needs to be partly or fully re-boarded, we'll show you and give you a written price. No extra work goes ahead until you've agreed to it.
If you'd like to change something once work has started, we'll give you a written price. Once you've agreed, it's added as an extra to your final payment.
We take great care during strip-out, but we can't see how your home was built before we arrived. We can't be responsible for damage caused by its existing condition, such as cracks in an older ceiling below. Walls must be sound before tiling can begin.
Waste removal is included. We book the collection as the job nears completion, and it can take up to two weeks depending on the waste company. If you'd prefer to arrange your own, we'll adjust the price.
Most customers leave us a spare key. We work weekdays, usually starting between 8 and 9am and finishing between 4 and 6pm, and leave the room clean, tidy and free of hazards each day. Painting is not included.
All our workmanship is guaranteed for 12 months from completion. If an issue with our work appears, let us know and we'll put it right at no cost. Faulty products are covered by your supplier. The guarantee doesn't cover silicone discolouring or wearing over time, hairline cracks caused by a house settling, damage from misuse, or work carried out by others after we've finished.
These terms are governed by the laws of Ireland.